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About Applied AI Technology
Applied AI Technology helps businesses of about 5 to 50 people put AI to work on real jobs: setting up Claude, Copilot or ChatGPT and training the team role by role, an AI front desk that answers customers on the website, and the paperwork taken off the desk. When nothing off the shelf fits, we build it: custom apps and connections between the programs a business already uses, like email, calendar and QuickBooks. The person you talk to is the person who builds it. We keep what already works, connect it first, and build only the part that does not exist yet, in fixed-price phases agreed in writing with working software at the end of each one. The client owns the code, the accounts and the data. A person approves anything customer-facing before it goes out, and we work alongside the client's IT company: AI only, never managed IT. Based in Scranton, Pennsylvania, working with businesses across Northeastern Pennsylvania and the United States. Founded and led by John E. Martines. Free companion library: Applied AI Insider (books, guides, and a daily AI brief).
Services
- AI Workflow Review: a free 45-minute workflow session with a written go or no-go recommendation within 48 hours.
- Claude for Business Implementation: Claude set up around how the company actually runs, with a workspace per role and data rules in writing.
- AI Training for Your Team: role-by-role training on each person’s real work, growing an in-house AI champion.
- First Job: one workflow, fixed price, live in days or weeks, with a human on the approve button.
- Custom builds: custom apps and connections when nothing off the shelf fits, built by the person you talk to in fixed-price phases agreed in writing, with working software at the end of each phase; the client owns the code, the accounts and the data.
- Applied AI Monthly: the month-to-month operating partnership: monitoring, fixes, new features, and training refreshers.
- AI Consulting in Scranton & NEPA: local AI consulting for small businesses across Northeastern Pennsylvania and the Lehigh Valley, based in Scranton.
- AI Consulting in Wilkes-Barre: in-person AI help for Wilkes-Barre and Luzerne County small businesses, about 25 minutes from Scranton.
- AI Consulting in Clarks Summit: in-person AI help for Clarks Summit and Abington-area small businesses, about 15 minutes from Scranton.
- AI Consulting in Stroudsburg & the Poconos: AI help for Monroe County and Pocono small businesses, built for seasonal swings.
- MSP Partners: AI setup, policy, training, and workflow builds delivered for MSP clients, by referral or alongside the MSP team; the MSP keeps the client and the IT account.
- AI Opportunity Score: a free eight-question diagnostic, no email required.
What we build
What we take off your desk: the front desk, the paperwork, the money and the team, plus custom apps when nothing off the shelf fits:
Contact
Every engagement starts with a conversation, not a contract. Start the chat and a real Applied AI specialist follows up within one business day.